Returns & Exchanges

At WBM MART, we strive to ensure your complete satisfaction with every purchase by offering a straightforward 30-day return policy. If you are not entirely happy with your items, we are here to help facilitate a quick exchange or refund.

Return Process

• 1.
  Initiate Request

  Log into your account and navigate to the order history section to select the items you wish to return and obtain a return authorization number.

• 2.
  Package Your Items

  Securely place the products in their original packaging, ensuring all tags and labels are intact to qualify for a full refund.

• 3.
  Ship the Return

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location near you.

• 4.
  Receive Refund

  Once our quality control team inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.